ISBN:
9780443350061
Copyright:
2027
Publication Date:
04-01-2026
Page Count:
256
Imprint:
Elsevier
List Price:
$40.99
Workbook to Accompany Plunkett's Procedures for the Canadian Medical Administrative Assistant - Elsevier eBook on VitalSource, 6th Edition
by Heather D. Ramsay, BA, MEd, Marie Rutherford, Dipl. in Nursing, BA and Jennifer Ethier
Elsevier eBook on VitalSource
ISBN:
9780443350061
Copyright:
2027
Publication Date:
04-01-2026
Page Count:
256
Imprint:
Elsevier
List Price:
$40.99
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A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
Give students the review and practice they need to master the role of the medical administrative assistant! With chapters corresponding to those in the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, this workbook provides a variety of questions and exercises to reinforce key concepts, encourage critical thinking, and ensure mastery of administrative medical assisting skills tailored specifically to the Canadian health care system. Simulation exercises let students apply their knowledge to real-world settings. With this practical workbook, students will ensure their readiness for successful careers in health care administration.
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- Content reflects changes to the Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition textbook, including care standards, technological tools, and the terminology used in day-to-day modern health care practice
- Comprehensive coverage of all administrative procedures gives students an overview of everything they need to know to work in a medical office environment
- Chapter-by-chapter correlation with the textbook makes for easy reference and allows students to test their comprehension as they progress
- Chapter reviews include hundreds of practice questions testing student knowledge and building critical thinking skills, including vocabulary review, abbreviations, multiple choice, fill-in- the-blank, true/false questions, case studies, workplace applications, and more
- Three complete start-to-finish, real-world workplace simulation projects allow students to demonstrate skills in a practical format — with one in a medical office, one in an allied health office, and one in an acute-care hospital setting/patient care unit
- Perforated pages may be easily removed for on-the-go study and allow students to turn in assignments and receive evaluations
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PART 1: Chapter Review
Chapter 1 Your Future as a Medical Administrative Assistant
Chapter 2 Health Associations and the Law
Chapter 3 Therapeutic Communication
Chapter 4 Telephone Management and E-communication Tools
Chapter 5 Reception, Booking Appointments, and Clinical Responsibilities
Chapter 6 Office Correspondence: Mail, Memos, Letters, and Envelopes
Chapter 7 The Procedures Manual
Chapter 8 Pharmacology
Chapter 9 Health Records and Information Management
Chapter 10 The Hospital Environment, Records, and Reports
Chapter 11 Health Insurance Plans
Chapter 12 Financial Records
Chapter 13 Managing Office Supplies
Chapter 14 Meetings and Minutes
Chapter 15 Your Job Search
Chapter 16 Health Care in an Evolving Environment
PART 2: Workplace Simulations
Simulation 1 Dr. Plunkett’s Medical Office
Simulation 2 Ottawa Integrated Rehab Clinic
Simulation 3 Meadowdale General Hospital -
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Not Yet Available
Most review copies are eBooks – how fast!
A review copy request is most likely to be fulfilled as an eBook on VitalSource rather than a print product, unless no eBook is available. eBooks become available in as little as a few hours. Print products will take between 7 and 10 days to arrive. To request a print copy, please contact us through the Evolve Support Center for further assistance or contact your Elsevier Sales Rep.
as described in our 